Terms of Enrolment

You and your child are very important to us and we strive to build a relationship between the children, their families and Lyminge Pre-School, founded on trust.

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Lyminge Pre-School's Aims:
Lyminge Pre-School aims to provide high quality care and education for all children. It is our aim to ensure the well being of each child is well supported. We will work in partnership with parents to help children learn and develop in their individual way. We will offer a service which promotes equality and values diversity. The school will at all times operate within the guidelines as defined by OFSTED and prioritising the safety and welfare of the child above all else. We believe that children learn and development when enjoying themselves and at Lyminge Pre-School we strive to make sure this happens at all times!

Fees:
Lyminge Pre-School will always have staff available to care for your child for the agreed period of care. In the event your child does not attend the school on those agreed times, for whatever reason, fees will still be payable. You will be invoiced on a termly basis, payable monthly. The Preschool is happy to accept cheques, cash, BACS payment and childcare voucher schemes.

Termination:
Should you wish to reduce sessions or terminate this agreement, half a terms notice must be given. if you are only accessing your Free Early Education hours no notice period is required.

Food:
If your child attends our breakfast club, for a small fee we will provide your child with a healthy breakfast.  We also provide a healthy snack in the morning and if your child stays for an afternoon session children will receive well balanced and nutritious snacks, we ask that you provide a healthy lunch box. All children with special dietary requirements will be accommodated where possible. We do have children with allergies and we ask for no peanut butter, nuts or eggs to be put in your child's lunch box.

Outings:
Lyminge Pre-School transport is fully insured and in compliance with the law in relation to wearing seat belts and will be strictly enforced. On our days out in the woods and all other outings the children will be closely escorted and supervised at a high adult to child ratio to ensure all children are safe.

Policy on Discipline:

Lyminge Pre-school believe that children flourish best when their personal social and emotional needs are understood, supported and met where there are clear, fair and developmentally appropriate expectations for their behaviour  As children develop, they learn about boundaries and the differences between right and wrong and to consider the views and feelings and needs and rights of others and the impact that their behaviour has on people, places and objects.  The development of these skills requires adult guidance to help encourage and model appropriate behaviours and to offer intervention and support when children struggle with conflict and emotional situations.  In these types of situations key staff can help identify and address triggers for the behaviour and help children reflect, regulate and manage their actions.
 

Arrivals and departures:
Each day a senior member of the team will be responsible for welcoming you and your child to the setting, ensuring that your child's wellbeing and involvement is paramount from the beginning of their session.

Settling in:
This can be an emotional time for both children and parents. Your child will be allocated a keyperson.  A key person is a named member of staff with responsibilities for a small group of children who helps those children in the group feel safe and cared for. The role is an important one, it involves the key person in responding sensitively to children’s feelings and behaviours and meeting emotional needs by giving reassurance, such as when they are new to a setting and supporting the child’s well-being. The key person supports physical needs too, helping with issues like nappy changing, toileting and dressing. That person is a familiar figure who is accessible and available as a point of contact for parents and one who builds relationships with the child and parents or carers. We have found from experience that a number of short settling periods in advance of your child starting can be really beneficial. It is not unusual for a child to appear unhappy when initially being left, though once you leave them the distress rarely last more than a few minutes. The excitement of their new surroundings and the other children quickly attracts their attention. You can feel assured that if your child shows any undue distress we will always ring you. We will advise you on alternative settling in approaches with you. We are always happy for parents to ring us at any time of the day if you are concerned.

Clothing:
Children are encouraged to join in all activities however messy! In having fun children will undoubtedly get dirty. We ask all parents to provide a spare change of clothes for all children. We ask parents not to put their children in 'special outfits' as we don't want such clothing to inhibit play.
We also ask you to bring in a pair of named slippers for your child to use for indoor use.

Nappies:
Parents should supply spare nappies depending on the length of your child's day, together with wipes and nappy sacks.

Illness:
Lyminge Pre-School is required by regulations not to admit or retain children while they are ill. This is to prevent cross infection with the other children. Should your child develop symptoms of illness whilst at the school you will be informed immediately. If we are unable to contact you then your emergency contact will be informed.

Medication:
Staff can administer prescribed medicine and only when the parents have signed the medication record book, giving specific instructions. In certain circumstances we will administer Calpol type medication, if you have signed a permission form. This will only be given in certain situations and we will need to be notified if your child has been given Calpol-type before attending preschool to ensure the correct dosage is given.

Complaints:
In the event that you are concerned or unhappy about any aspect of the preschool service, please advise the Manager. Most complaints should be resolved amicably and informally at this stage.  If this does not have a satisfactory outcome, or if the problem recurs, the parent moves to the next stage by putting the concerns or complaint in writing. (For parents who are not comfortable with making written complaints, there is a template form for recording complaints in the 'Complaint Investigation Record' the form may be completed and signed by the parent/carer.  If the parent/carer is not satisfied with the outcome of the investigation, he or she can request a meeting with the Manager and the Chair of Lyminge Pre-School Management Committee.  If at this stage the parent/carer cannot reach agreement with us, we invite an external mediator to help settle the complaint. Parents/carers may approach OFSTED directly at any stage of this complaints procedure.